My team and I have participated in numerous programs designed to increase account rounding skills.  Without a doubt the Steady Sales Program is the very best and most effective of its kind. Sheldon’s program is designed to help Account Managers understand that account rounding a valuable client service. He then provides  simple but effective tools to help Account Managers become comfortable and optimally effective with the account rounding process.  We are so pleased and excited about the Steady Sales Program we plan to have additional employees participate in the future.  Steady Sales is an outstanding program and has improved the comfort level of our team and sales results of those who have participated.