Sheldon’s sales training and the impact he had on my twenty CSR’s wow’d us! I’ve seen or hired countless trainers in my 33 years in the insurance business, but few who generate the participant enjoyment and skill application that Sheldon Snodgrass does. After his training, I could hear my team selling better, and I could count a 20 % increase in the number of rounded accounts not to mention an increase in new closed business to the agency. I recommend Sheldon as a teacher and mentor to any agency owner focused on empowering CSR’s to sell while they serve.