The time spent with you was definitely beneficial.  They said it helped them make more cross-sales, and do less renewal remarketing.  (Diane said “way less rewrites.”)  They said it helped them to share the ideas, and bounce ideas off each other.  They said the monthly format really helped reinforce the principles. From my point of view, cutting down on the renewal remarketing alone was worth the price of admission!  Of course that means more time for sales, so it’s a win-win.  I appreciated that we had our little management meetings right before each session so we were on the same page.  And I especially like that you listened to me moan and whine, and you talked me off the ledge on more than one occasion.  Sometimes I forget that it’s a process and things don’t change overnight.  Looking back, I can definitely see the improvements, and know that we’re headed in the right direction.  Without your training and follow-through, we would not have been successful.