Our agency has always been proactive and encouraged, trained and rewarded  our team to “sell”. Sheldon, in the very first session was able to  boost sales effectiveness, give confidence and comfort in selling and address beliefs, fears and perceived pressures of selling in a way no other seminar did.  Our staff enjoyed Sheldon’s infectious energy, preparedness and ability to engage everyone through measurable “homework” assignments and awareness tools.  By the last session, 80% of the calls turned into new business and we saw an increased growth in coverage up sells as a TEAM. It has been just a week but I can see everyone, fine tuning their language and enjoying their successes! Plus employee feedback on this course was so positive and team building! Thank you Sheldon!!