Hire Sheldon immediately! He packs tremendous sales value into a short period. So much so that I watched him turn a CSR who “hated salespeople” into a representative who, by the end of the training day, was convinced she could be a sales catalyst for her agency. If you are an Insurance Agency owner who believes CSR sales skills are the key to growth and retention, do not hesitate to book a training session with Sheldon Snodgrass.