As an insurance veteran, having seen countless training programs, I was very pleased with Sheldon’s sales knowledge and the energy that he generated in the room. He created an engaging and positive learning experience for our CSR’s, Account Managers and Agents that left each of them with clear take-aways to drive more sales to their agencies. His focus on simple yet effective techniques to comfortably transition from service to sales conversations, made it easy for even the most reluctant service professional to sell. I will definitely utilize in future sales training opportunities. Thanks Sheldon!